Most common failures: Failed self test, Eject or load tape, Ask for clean more often than normal, Failed to backup, Failed to compare data after backup, Hangs, reset SCSI bus, Not recognized by system, CRC error, Will not backup, Failed to inventory tapes, Failed Exabyte expert test, Bad electronic, worn head, write read head failed, bad track, will not read, Not read other, dead...

Repair and service at Pacificdatastorage.com, we do not just repair one of your drive's failure. Your drive is going to be completely rebuilded!. Why? - We understand how important your data is, actually how important your business is.

When your tape backup system is going down, you need a reliable service repair center to take care ASAP and do it right the first time.  In some cases, you can not wait for repair, you do not want to spend too much to purchase another unit (and what you do with the defective unit?) , Pacificdatastorage.com is also offering  instant swap exchange program. We send you the replacement unit the same day and/or you have 10 days to send the core unit back to us. We do want your defective unit!

Please call 888-892-2299 for swap exchange your tape backup system.